Be found by customers. Answer every enquiry.

HKONE is a Hong Kong digital marketing and AI automation company providing social media management, website design, AI customer service and GEO / SEO for SMEs, with published prices and accounts that stay in the client's name.

  • Published prices
  • Your accounts stay yours
  • We work in Chinese and English
Victoria Harbour and the Wan Chai skyline, Hong Kong
Hong Kong digital marketing and AI automationSMEs · Chinese and English

How we work

One team handles all four services, covering the whole path from a customer searching for you to their enquiry being answered.

One team, one message

Your website, social media, AI customer service and search optimisation are handled by one team, so your company information is consistent everywhere.

Published prices, clear scope

Standard prices are on this site. What each plan includes, and what is extra, is set out before you sign.

Figures you can check

Reports use data from Meta's and Google's official dashboards. GEO assessments keep the raw answers and cited sources from AI platforms.

Your accounts stay yours

Social media accounts, websites and domains are held in your name, and customer data collected by AI customer service belongs to you.

A team discussing work around a computer

One team for every step, from search to reply

Our four services map onto each stage of a customer's enquiry: GEO / SEO helps customers find you on Google and AI tools; your website explains your services clearly; social media builds trust over time; and AI customer service makes sure every enquiry gets a reply, with hand-over to staff when needed. With one team responsible, the message stays consistent.

We use AI workflows every day for content production, data analysis and testing. This cuts repetitive manual work, so we can deliver at prices SMEs can afford. All work is reviewed by the person responsible, and you speak directly with that person rather than a salesperson.

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Working together

From the first consultation to regular reviews, every step is agreed with you first.

  1. Understand your business

    A free consultation to learn about your customers, services and current problems.

  2. Recommend a plan and quote

    We suggest the right mix of services, with scope, price and extras set out.

  3. Deliver and launch

    We produce the content, site or customer service system and test before launch.

  4. Regular review

    Regular reports for each service, reviewed with you, to decide the next steps.

Latest articles

Direct answers to the questions SMEs ask us most.

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Frequently asked questions

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What services does HKONE provide?

HKONE provides four services: social media management, website design, AI customer service and GEO / SEO. One team handles all four. You can use them separately or together, linking “being found” and “getting a reply” into a single enquiry path.

How long from first contact to starting work?

Usually 1–2 weeks. After the free consultation we send a proposal and quote within 2–3 working days, and work starts once you confirm and pay.

Are your prices public?

Yes. Standard plan prices for every service are published on this site, with no hidden fees. Items charged separately, such as advertising spend or messaging fees, are listed too. Final quotes depend on your requirements.

Who owns the accounts and data?

You do. Social media accounts, websites and domains are held in your name. Customer data collected by AI customer service also belongs to you; it is stored in our secure system and you can ask us to delete it when we stop working together.

Tell us about your business first. Then decide.

The consultation is free. We will understand your situation before recommending a plan and a quote.